In 2024, the German Association for Voluntary Self-Regulation of Digital Media Service Providers (FSM e. V.) once again demonstrated its strong commitment to the protection of minors online. With a combined focus on legal frameworks and media literacy, FSM continued to help make digital spaces safer for children and young people.

Key topics of the 2024 report include the urgent need for age-appropriate digital services – especially for pre-teens – and the challenge of aligning international regulation with national youth protection requirements. These complex issues demand close attention and cooperation across sectors.

With over 25,000 reports handled by the FSM-Hotline, combating illegal and harmful online content remained a central part of our work. While the reporting volume decreased slightly from the record high in 2023, 2024 saw the second-highest number of reports since the Hotline began its work in 1997.

Through its established media literacy projects (Elternguide.online, Medien in die Schule and weitklick), the FSM continued to support parents, teachers and educators with a wide range of resources. New content and formats addressed key topics such as disinformation and hate speech.

Youth media protection is a shared responsibility. The FSM works closely with its member companies and associations as well as partner organisations and authorities – within Germany and internationally. This results in practical solutions that make the digital space safer for young people and families.

Read on for an overview of our 2024 highlights and deeper insights into our areas of work.

“Drawing on solid legal, technical and media literacy expertise, we show how the protection, empowerment and participation of young people online can go hand in hand.”

Martin Drechsler, FSM Managing Director

Martin Drechsler

Focal Topics 2024

Between childhood needs and teenage autonomy

Digital media inform, entertain, connect people and promote creativity. The UN Convention on the Rights of the Child stipulates that young people have the right to access these media and participate in them. However, older primary school children in particular often lack suitable, age-appropriate offerings that not only protect them, but also enable them to participate and inspire them.

Children aged nine to thirteen, known as pre-teens, are in an important transitional phase: too old for traditional children’s media, but not yet old enough for cross-age platforms. Simply excluding them from services without offering them attractive alternatives misses the mark – and ultimately runs counter to the idea of protection, empowerment and participation of young people.

Contemporary media protection for children and young people must take the lives of young people seriously and offer them spaces that they want to visit voluntarily. A triad of child-friendly offerings, special solutions for the transitional age and secure settings within cross-age platforms is needed. The FSM considers media education-based guidance, parental support and the strengthening of media literacy to be central elements.

Pre-teens usually have their own smartphones, explore the internet independently, and often use platforms that aren’t designed with their needs in mind – frequently without parental guidance. Recognising the unique challenges faced by this age group, FSM and the Freiwillige Selbstkontrolle Fernsehen (FSF) took a closer look at their digital experiences in an expert event:

At the conference “medien impuls” held on 12 March 2024, experts highlighted significant gaps in online services, protection strategies and media education for pre-teens. As parental involvement in guiding media use tends to decline during this stage, there’s a growing need for digital spaces that are both safe and appealing for this transitional age group.

Event recording (in German)

How to protect and empower pre-teens in their media use

  • Involvement of pre-teens in the development of new online services
  • Long-term secure funding for children’s and pre-teen online services
  • Making existing offerings for pre-teens more attractive and safer
  • Data-minimising age assurance mechanisms
  • Support for providers through policy and regulation to ensure the current youth media protection framework is effectively implemented in practice
  • More low-threshold and multilingual support services for parents and educational professionals, as well as opportunities for parents to exchange ideas

Focal Topics 2024

Youth media protection with a global perspectiveanchored nationally

Hate speech and disinformation are not new phenomena, but they reach new dimensions – especially in times of crisis and during election campaigns. There can be reciprocal effects between hate speech and disinformation: The spread of disinformation can lead to more hate speech, while hate speech narratives in turn utilise and spread disinformation.

The challenges in youth media protection are global, but the solutions must also take national characteristics into account. With the Digital Services Act, the regulation of online services across national borders was taken to a new level last year, and regulatory debates from Australia to France are influencing national discourses.

The global exchange of best practices promotes the development of common standards in youth media protection – the FSM is involved in many ways. Through its membership in global networks, participation in international conferences and dialogue with NGOs, the FSM contributes to jointly addressing global challenges in youth media protection. One thing is clear: global cooperation is not just an option, but a prerequisite for effective youth media protection.

Effective youth media protection benefits from global networks and firm national structures. The FSM plays a central role in this area of tension: it combines international cooperation with the implementation of German youth protection standards – for companies from Germany and around the world.

As many FSM member companies operate internationally, the FSM supports them in aligning global standards with the requirements of the German youth protection laws helping ensure that international services also act responsibly at the local level. As a recognised self-regulatory body, the FSM acts as a bridge between global developments and national regulation—translating international impulses into concrete measures and providing companies with orientation and legal certainty in applying youth protection measures.

“The commitment to thorough, evidence-based evaluation underscores the FSM’s vital role in voluntary self-regulation. Approval from such an expert-driven body demonstrates our capability to successfully navigate and meet the high standards of regulated markets.”

Julie Dawson, Chief Policy & Regulatory Officer at Yoti

International networks form a key pillar of the FSM’s engagement and collaboration efforts. Below are some examples of networks the FSM actively engages in:

“As the Global Online Safety Regulators Network (GOSRN), we are all committed to ensuring a safer online space for children and young people. We are delighted that FSM is an observer member with GOSRN, contributing to this important aim.”

Niamh Hodnett, Online Safety Commissioner at Coimisiún na Meán, Ireland

FSM-Hotline

Overall second-highest number of reports

Since 1997 the FSM-Hotline has been a reliable point of contact for Internet users. Users can report Child Sexual Abuse Material (CSAM), pornography, extremism, and other online content harmful to children and young people. The FSM’s legal team examines each report individually and takes action to ensure that illegal content is removed from the Internet as quickly as possible.

In 2024, the FSM-Hotline received 25,536 reports — its second-highest total since it was established in 1997. The highest number to date was recorded in 2023 with 30,573 reports. Of the 2024 reports, 68 per cent (17,395 reports) were substantiated, meaning they violated German youth media protection laws.

CSAM accounted for 46 per cent (8,077 cases) of these confirmed violations, down from 12,918 cases in 2023. This decrease is partly due to fewer mass submissions from international partner hotlines. Most CSAM reports in 2024 came from individual users. ICAP sites (‘Invite Child Abuse Pyramid’) were also reported. By the end of 2024, many of these sites were no longer accessible. For CSAM hosted on servers in Germany, the average time from report to removal was 1.5 days (2023: 1.2 days), with a 100 per cent removal rate. CSAM hosted abroad was reported to the respective INHOPE-partner-hotline via ICCAM. After four weeks, 93 per cent of this content had been removed (2023: 87 per cent).

Besides CSAM the substantiated complaints also included 8,529 cases of pornography that was freely accessible to minors due to the lack of age verification measures, 318 cases of extreme violence, 249 cases of content classified as harmful to minors as well as 222 cases of hate crime.

In addition to the main findings, the following development was notable: In the first half of 2024, the FSM-Hotline received reports of commercial videos showing cruelty to animals, particularly the killing of certain primates in Southeast Asia. These were classified as ‘severely harmful to minors’. The videos were originally distributed to paying viewers by organized groups. Users could select tools and methods used in the abuse, influencing the videos‘ content. Repeated removal of related groups and associated commentary suggests a shift toward distribution via private messaging services.

To ensure that the FSM-Hotline can continue making its valuable contribution to protecting young people online, sustainable public funding from federal sources will remain essential going forward.

Development of the number of reports

  • Child Sexual Abuse Material (CSAM)
  • Total reports

2024 Hotline Overview

  • 25,536 reports in total (2023: 30,573 reports)
  • 68 per cent of reports flagged content violating German youth media protection laws (2023: 74 per cent)
  • 46 per cent of substantiated reports identified CSAM (2023: 57 per cent)
  • Within 1.5 days on average reported CSAM hosted in Germany was removed (2023: 1.2 days)

The FSM-Hotline’s ability to take swift and effective action against illegal online content is also made possible by numerous long-standing collaborations with partner hotlines, youth media protection organisations and authorities in Germany and around the world.

Co-funded by the European Union

Within the framework of the Safer Internet DE network, the FSM-Hotline is co-financed by the European Union through the Digital Europe Programme.

“Addressing a broad range of topics, the FSM makes a significant contribution to promoting media literacy, enabling young people to participate safely and supporting a reflective approach to online media.”

Martin Drechsler, FSM Managing Director

Martin Drechsler

Media Literacy

Building strong media literacy – at home and in school

Media literacy remains essential for protecting children and young people in today’s digital world. The FSM supports parents and educators with practical, targeted media education offers that equip them to accompany young users safely and competently online.

The FSM sees families, schools, and extracurricular education as central to fostering media literacy. FSM’s ongoing mission with its projects such as Elternguide.onlineMedien in die Schule  and weitklick  is to support these stakeholders in enabling children and young people to participate safely, responsibly, and actively in digital society.

In 2024, the FSM’s media education team focused particularly on advancing parental media education work. New hands-on formats were developed to help parents confidently support their children in the digital environment. One example is the federally funded project “Parent-Inspos for Children’s Websites” (see more below). The project contributes to a safer, more informed digital experience for families – making platforms for children more participatory and support for parents more accessible. Funding was provided by the Federal Centre for the Protection of Minors in the Media (BzKJ).

Empowering children and involving parents

How can children actively and safely participate online – and how can parents best support them? Together with the JFF – Institute for Media Research and Media Education FSM explored how to best connect children’s participatory platforms with editorial guidance for parents. The project “Parent-Inspos for Children’s Websites” created adaptable content modules that embed contextual parenting guidance directly into digital spaces for children. These resources are available both in German and English and are free to use under a CC BY-SA 4.0 licence.

Project website

Key features:

  • Integrated editorial modules to connect websites for children with parental information
  • Future-oriented, practical media education impulses for families
  • Developed collaboratively with professionals and parents
  • Openly licensed and customisable for diverse platforms
  • A model to enhance quality and support for children’s websites

Further highlights include a new informational flyer from Elternguide.online, designed to help multipliers integrate media education resources more effectively into their work with families. The FSM is also steadily expanding its media education offerings to address the needs of vulnerable groups, including low-threshold and accessible formats such as simple language materials.

Additionally, employees of FSM member organisations now benefit from a new regular event series held during working hours, providing practical insights into family media education.

Read more

Our longstanding media literacy projects

“‘Effective youth media protection in Germany is based on proven cooperation between supervisory authorities and self-regulatory bodies such as the FSM.”

Gabriele Schmeichel, FSM President

Gabriele-Schmeichel

Online Youth Protection

Reliable and legally sound technical safeguards

Who ensures that children and young people can use online media safely? While parents provide guidance through media education, digital services must meet legal requirements to protect minors. As a recognised self-regulatory body, the FSM supports providers in fulfilling this responsibility.

Since 2005, the FSM has been part of Germany’s regulated co-regulation system, operating independently within a legal framework. In addition to the German Interstate Treaty on the Protection of Minors in the Media (Jugendmedienschutz-Staatsvertrag – JMStV), legal obligations also arise from the German Protection of Young Persons Act (Jugendschutzgesetz – JuSchG) and the European Digital Services Act (DSA). Supervision is provided by national institutions like the state media authorities, the Federal Centre for the Protection of Minors in the Media (Bundeszentrale für Kinder- und Jugendmedienschutz – BzKJ) as well as the newly established Federal Office for the Enforcement of Children’s Rights in digital Services (Stelle zur Durchsetzung von Kinderrechten in digitalen Diensten – KidD), with whom the FSM works closely.

Technical youth protection tools, such as age verification systems, youth protection programmes, or age labels, help limit access to inappropriate content based on age. The FSM advises providers on implementation and encourages voluntary, proactive safety measures that go beyond legal obligations. Providers can submit their tools for expert review. In 2024, several solutions were certified in line with the JMStV.

With the amendment of the JMStV (adopted in December 2024), new regulations are expected to come into force on 1 December 2025: New mechanisms at the operating system level will be introduced, and self-regulatory bodies like the FSM will gain official authority to assess age verification tools – reinforcing their central role in modern youth media protection.

Knowledge

Pooling knowledge, offering guidance

The field of youth media protection is full of technical terms and abbreviations. Anyone hoping to navigate this complex landscape needs access to reliable, well-structured information. The Knowledge section of the FSM website provides precisely that – sound, accessible content presented in a clear and concise format.

The Knowledge section offers a comprehensive overview of the core principles of youth media protection – from essential legal foundations at both national and European level, to the relevant institutions and key stakeholders. It also includes updates on recent legal developments and highlights important awareness days and events, such as Safer Internet Day and the European Day on the Protection of Children against Sexual Exploitation and Sexual Abuse.

 

 

Put your knowledge to the test!

Youth media protection involves a range of technical terms, legal responsibilities, and evolving regulations. To actively engage in this field solid knowledge is key. Take this quiz to see how well you understand key concepts such as the country-of-origin principle, the supervisory system, and recent developments.

About FSM

The German Association for Voluntary Self-Regulation of Digital Media Service Providers (FSM e. V.) is a self-regulatory body recognised by the Commission for the Protection of Minors in the Media (KJM) for the telemedia sector. It supervises and advises a large number of companies in the telecommunications and online sector. Since 1997, the organisation has been working to ensure that children and young people can grow up with a safer and better Internet – in particular by combating illegal content in online media that is harmful to minors and developmentally harmful.

To this end, the FSM operates a hotline that anyone can contact to report online content. The FSM-Hotline is co-financed by the European Union under the umbrella of Saferinternet.de. The FSM’s other tasks also include extensive educational work and the promotion of media literacy among children, young people and adults.

www.fsm.de/en

Interested in a FSM-Membership?

We are happy to offer companies a brief, non-binding advance consultation in order to discuss their needs and what form their membership might take.